Privacy Policy

Effective Date: April 8, 2025
Company Name: VENDX LLC
Website: https://vendxinc.com

At VENDX LLC, we are committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains what information we collect, how we use it, who we share it with, and your rights related to your information. By using our website or services, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We collect the following types of personal information when you interact with our website, make a purchase, sign up for SMS alerts, or contact us:

Contact Information: Name, phone number, email address, shipping/billing address
Payment Information: Credit/debit card details (processed through secure third-party payment processors)
Device & Usage Information: IP address, browser type, device identifiers, pages visited, time spent, etc.
Communication Information: SMS opt-in/opt-out responses, emails, or other messages exchanged with us

2. How We Use Your Information

We may use your personal information for the following purposes:

To fulfill your orders and deliver vending machines or related services
To provide customer service and technical support
To send transactional messages such as order updates, delivery notices, and warranty reminders
To communicate promotions or marketing content (only if you opt in)
To improve our services, website experience, and product offerings
To comply with legal or regulatory obligations

3. Sharing of Your Information

We may share your information with the following, only as necessary:

Service Providers: Third-party companies that help us operate our business (e.g., shipping, payment processing, IT support)
Legal Authorities: When required by law, regulation, or legal process

We do not sell or rent your personal information to third parties.
SMS consent is not shared with third parties or affiliates for marketing purposes.

SMS opt-in and phone numbers collected for SMS communication purposes will not be shared with any third party and affiliates for marketing purposes.

4. SMS Communication

If you opt in to receive SMS communications from VENDX LLC, you may receive text messages related to:

Order confirmations and updates
Shipping and delivery details
Product support and warranty alerts
Promotional offers (only if opted in)

Message frequency may vary. Message and data rates may apply. You may opt out at any time by replying STOP. For help, reply HELP or visit https://vendxinc.com.

5. Data Security

We take reasonable precautions to protect your personal information and prevent loss, misuse, or unauthorized access. Sensitive information, such as payment details, is processed using secure, encrypted methods through trusted third-party processors.

6. Your Rights and Choices

You may:

Request access to the personal data we hold about you
Request corrections or deletion of your personal data
Opt out of marketing communications at any time
Withdraw SMS consent by texting STOP

7. Updates to This Policy

We may update this Privacy Policy from time to time. When changes are made, the updated policy will be posted on our website with a new “Effective Date” at the top of the page.

8. Contact Us

If you have any questions about this Privacy Policy, please contact us:
📧 Email: info@vendxinc.com
🌐 Website: https://vendxinc.com